Project Details
Kroger / Walgreens RPA Exterior RFP
RFP
Lessons Learned
Won
Green
100%
01-01-2022
07-29-2022
Project Log Items
 
Date
Type of Note
Type of Service
Due Date
Status
Note
Resolution
 
07-05-2023 Decision     Open - sign off by Clay, any location that had 0 in the pricing for pruning, had state average applied to make sure that we have some money
- $75 dollars to the customer across the board for wet checks for all sites		  
06-23-2023 General Note     Open Clay will be aligning margins with AM in his teams(make sure we get knowledge on what they decide)
SOW includes few more snow rates, can be pulled from other RFP’s
May look to opt out of reactive rates (match target snow rates)
Looking at lot sweeping and dropping price with the new caveat that it can be done on a different day than landscaping
Pull out reactive rates for Target snow to show the rates to clay and any other comparable customers
PW to remain the same
Plant Pricing will need to increase will send changed rates to Torian
Check in will be scheduled for mid-next week as a follow up		  
03-08-2023 General Note     Open Followed up with Ted and Mark. No award yet. Meeting with Kroger week of 3/13.  
01-19-2023 General Note     Open Kroger- Apply 2% increase to year two and 3 contract- add in sentence.  
01-16-2023 General Note     Open SNOW- Steven Fry
- per occurrence- Jason said do a flat fee at 30% margin
- keep margin correction/ keep inflation flat
Check Roudy's location that is $27 for snow- could be fuel center.		  
01-16-2023 Meeting     Open Walgreens- Clay, Matt, Torian, Jason
- working session to walkthrough feedback on current Walgreens numbers
- dont waste time on BIC numbers
- LOT will not need much changing
- PW is where we are currently off a bit- have never done this trade for Walgreens
         - not too much concern with PW as if budgets start getting cut this will be the first to go- Clay
- Pick what SNOW states we want to me in
         - WI, clay wants, we are BIC in IL- compare these states
         - PA, MI, CO, AZ 
OVERALL
- Incumbent: IL, IN, TX, OH, KY, Bridge states: WV, NY, WA- MO, MD, VA, DC
- ADD/ WANT: WI, PA, MI, CO, CA, AZ, FL, NC, SC, TN, IA
- Variables: strong provider coverage and field coverage
- SNOW: get with field and understand floor for cost at states we want to win

LAND
- mowing is way off from BIC per feedback from RPA

NEXT STEPS
Meet with RMs of states we are choosing to go after- how far can they come down?
Go through each state, each category with land- (no lot needed)
Understand floor of provider cost
Have all feedback by early Thursday.
15–20-minute meetings with RM's- all RM's		  
01-13-2023 Meeting     Open Kroger and Walgreen Teams with field 
Ted- requested follow debrief with RPA team.
- have reached out to Kroger corporate and sourcing to ask for pricing relief
- currently using 3-year-old pricing and increased by 8%
- cherry picking BIC price for each category- Ted does not believe they will award it this way- would create more work for Kroger procurement and not be streamlined
ACTION: Clint schedule meetings with RM's early next week to review pricing. 

Walgreens
- feedback by state and not by trade
- Clay sitting down with director of procurement- NEED UPDATE
- may not need all of field team's time
- going to push to get a decision outside of RPA team
- set a floor from the provider side

Jason T- deep dive into seasonal snow- deep dive
- get on a call to review regions, districts to right size the numbers		  
01-06-2023 General Note       Due 1/20 at 1PM  
01-06-2023 Meeting       Received feedback on RFP- Landscaping numbers 200-400% incorrect by divisions- per Kroger
ACTION- Kroger team- pull current costs and new costs per store to show minor increase- not major increase per Kroger feedback
Is there a lack of info on our side with the price being so off?
Current pricing is 2 years old- increased the price 6-10%.
  
12-05-2022 Meeting       Reconnect on expectations. Kroger ops supposed to get feedback by last Wednesday 11/30. Received positive feedback from all divisions of Kroger. Not sure if they are awarding or dropping RFP again. Have reduced down to a couple finalists. Ted is going to set up meetings with AE's and RFP team to walkthrough pricing in case round 3 drops.  
08-11-2022 Meeting       Vince and Joe with the entire Kroger team to walk them through what our RFP strategy is and what we need from them. Recorded the meeting and Vince emailed the team the detailed instructions on what we need them to review. We are asking for them to check property specific pricing and details we need to be aware of for their respective regions and stores. Land and snow are the most important we need them reviewing here.  
08-08-2022 Meeting       Kroger- Met with Vince, Ted, Mark, Emilee to strategize around pricing review before we hear back on Rd 3. Vince to send a live doc over for the Kroger team to work off of and to price check Land, Snow and then Lot. PW we won't really be able to check since we went off averages. For deep case cleaning, we want to have a ceiling state-to-state of the handyman rate. This trade should be cheaper than handyman, but more expensive than janitorial. Ted was told September was when we would hear back. Vince will be out on PTO for his wedding, so we worked to get everything out and assigned before he leaves.  
07-31-2022 Pricing Strategy       Kroger - Snow Methodology: We have current per salt and per push prices/costs as well as seasonal spend with margins on both. We took the current provider push / salt price and adjusted for 5/6/7 % inflation (aligned with the field) then we looked at current margin and applied an adjusted margin to the new provider cost. That gave us new per push / per salt pricing. We then looked at 6 methods of seasonal pricing. We looked at current seasonal spend and adjusted based on inflation and margin (same as above) to create a new seasonal price based on spend. We looked at the modeled priced using field inputs but it seemed not necessary to estimate push/salt costs when we have the real numbers. So then we looked at a hybrid calculation based on the model methodology for frequency with the new per push/per salt prices. We calculated a push and salt frequency based on the 30 year average snow fall + 1/2 the standard deviation and said 1 push and 1 salt for every 2 inches of snow then also looked at 1 push and 2 salts for every two inches of snow. The last thing we looked at was a 5 year average of contract data for snow. We took price per square foot of lot per inch of snow on a state average and reapplied it to the specs in the model to create a new price  
07-31-2022 Meeting       Kroger- For snow, Vince came to a seasonal snow price by . Walked through snow pricing and bed maintenance. For Ralph's if a site does not have turf, we changed to $0. The rest of the price was all moved to bed maintenance. Last piece to review is seasonal snow once Jason Thorworth reviews pricing we sent over last night. He'll review and we'll make any changes then submit tonight.  
07-29-2022 Risk       Kroger- ESS Managers will be involved in the process of selecting vendors here. We need to lower our mulch margin from where we're at now. Mulch specs for a lot of these locations are too high, so we should focus on the price we're paying to get this completed and compare vs. where we're seeing $0 POs and escalations around mulch POs.
07-29-2022 Pricing Strategy Snow     Kroger- For language around the Rebate/Discount, we discussed potentially doing vague language this round promising to continue to honor the rebate in place. We also discussed a rebate or discount built around retaining our snow portfolio since it makes up ~40% of the account.  
07-28-2022 Pricing Strategy Lot     WAG- For lot sweeping, we priced cleaning the trash corrals monthly  by excluding hot water PW or exclamation as this was not explicitly stated in the answer.  
07-28-2022 Competitor Battle Card LandLotSnow     WAG- Walgreens approached us to submit pricing for several states. Ferrandino is currently in WA and DynaServ is in VA, DE, MD and DC.  
07-28-2022 Decision Land     Kroger- Per Matt, do not price mulch for locations we have not put mulch down in the past 2-years. Or Fred Meyers.  
07-28-2022 Key Assumption       Per the Q&A's we will receive remediation PO's for the stores that need it. Customer language was "Yes. Suppliers will be compensated for all new work as well as work at new locations."  
07-28-2022 Risk       WAG- Field team specs were 3x higher than PI Team and SiteRecon for Turf. Ashley's market had an average of 3 hour mows. Remainder of the country is 0.75. Gabe made a flat reduction across the board where needed. Adjusted the pricing around those specs to not price us out. The majority of these were coming from TX. We are incumbent in this market, so we had the price comparison and data.?
07-28-2022 Key Assumption       WAG - Pricing is based on the assumption of an entire state award.  
07-28-2022 Meeting       3 quick slides each logo. Show what's at risk, how we know we priced it right and what our strategy is.  
07-28-2022 Pricing Strategy Land     WAG- the landscape main pricing tab has a section for mulch and other ground cover material.  We priced our cost per cubic yard installed.
  
07-26-2022 Meeting       Kroger- Met with Ted, Mark, Matt, Sherri and Sondra to walk through Kroger price comparisons. Fuel centers and potentially dark stores are missing from their bid sheet. Ted is going to reach out to the customer (Bree). Recapped strategy from yesterday of assigning inflation numbers by Target, Stretch and Outlier locations. Walked through the summaries created. Deep case cleaning labor rates were updated by Ted. Talked through PW pricing and how competitive we want to get for Single Event pricing. We want to look attractive here, but we are assuming a single-event is given more than 48-hours.  
07-26-2022 Meeting       WAG- meeting with RAM Territory notes. Went over minimums and maximums with each RM on the call. Same for Fertilizations, Bed Maintenance, Irrigation Monitoring, Spring and Fall Cleanup.  We've never priced in monitoring, it's always been start-up and shut-down. We don't really track monitoring so it really just increases our price. Bryan Futscher is confident we can cover AK stores if the price is right.  
07-25-2022 General Note       Sondra Meeting Takeaways

Inflation and Margin adjustments will be based on target markets
We will offer small frequency discounts (Thinking 2% for each tier)
We will offer a volume based discount but our own offer on the side not through their system
We will research historical reactive maintenance rates / irrigation materials and price at a premium to make up points on the backend
  
07-25-2022 Key Assumption       Pricing for bed maintenance will only be honored if the frequency for turf is the same.  
07-25-2022 Pricing Strategy       WAG- With Gabe being out, we are going to send WAG pricing sheet to the Field and have them input their minimums. Vince to add incumbent price for comparison purposes. Add assumptions in per Jason saying  
07-25-2022 Pricing Strategy       Kroger- Walked through which logos that fall under the Kroger umbrella will be Target, Stretch or Outlier locations. We based these decisions around where our relationship is with them, snow markets, etc. We're putting caps on margin correction locations to not drastically increase our pricing too much.  
07-25-2022 Pricing Strategy LotSnow     ForKroger Chipper etc  pricing- make sure we have not given then pricing before  - check with Mark /Ted  
07-25-2022 Pricing Strategy LotSnow     We can give Kroger a different price cut chart based on volume Sondra agrees to this approach
07-25-2022 Pricing Strategy LotSnow     Fred Meyer where we are not losing money - probably do not need a full 9% especially with Landscaping.  ESS Manager in AZ - juice it, we are not going to win anything there.  Stay tight on Cincinnati, work to keep it.   Negative % we do not want to increase 25% up to 0 % Tiered approach.  Some increase - Mark and Ted identify.  Sondra would like us to work with Mark and Ted to identify areas to take less  in order to win.
07-20-2022 Question       Ted is reaching out to Keith to ask various items on the bid sheet:

Single Event Pricing – Urgent request concerns
Window Cleaning – Upper Window pricing vs. Lower Window Pricing (Frequencies)
Stand Alone Fuel Centers
Houston – PW Pricing
Dock Well Pressure Washing
Drive Thru Washing 
What is a trash corral?
  
07-19-2022 Risk       Window Washing upper windows are on a 2x per year but bid sheet is forcing a per event so bidding it difficult  
07-14-2022 Meeting       Kroger- Met with Ted, Matt and Vince. Discussed scrubbing landlord stores and what and where we should be bidding. Added to pricing strategies. Discussed case cleaning with Ted. We know what pricing should be based on linear footage, but they do not provide linear footage. Do we bid based on average size?  
07-14-2022 Pricing Strategy       Kroger- For land/lot/snow, we will only submit pricing on stores we are currently contracted for. Whatever we are not we are assuming is a landlord store. We do PW and window washing for landlord stores, so we should bid all locations.  
07-14-2022 Key Assumption       For landscaping trade under mulch & ground in the pricing sheet, we priced mulch, gravel, straw, rubber priced out at  
07-13-2022 Competitor Battle Card       WAG- Broadway National and ARM were the recent vendors Walgreens has mentioned in previous exercises for plumbing and handyman. We believe they are trying to get into exterior services currently.  
07-13-2022 Decision       For Kroger, we'll price mulch by per event per site on the bid sheet. For Walgreens, we'll price a per cubic yard price. This came from a meeting with Clay, Matt, Gabe and Vince on 7/13.  
07-13-2022 SOW Land     Mulch & Ground cover should include labor and material to install.  
07-13-2022 Pricing Strategy       WAG- Walgreens is coming to us asking for exterior help in WA, MD, DE, VA based on our solid relationship and that vendor failing. FL is the other territory where DynaServ is servicing that we are targeting.  
07-13-2022 Question       We need to ask when the contract start date will be  
07-13-2022 Agenda       Kroger/Wag- Misc. material items  
07-12-2022 Action - Complete       Complete Executive Preview presentation  
07-12-2022 Key Assumption       Q&A section instructed us to submit pricing without tax  
07-12-2022 Key Assumption       Field to use skids on over 200k and 18 inches of snows  
07-12-2022 Key Assumption       Not bidding Kroger seasonal Snows on small sites or low snowfall sites  
07-11-2022 Action - Complete       Vince to send the Field a copy tonight to add inputs  
07-11-2022 Action - Complete Land     We need to submit a question in Coupa around if palms are in scope or not for Kroger  
07-11-2022 Meeting LandSnow     Kroger - Vince met with Bruce and his team to review Kroger pricing and district rates. Mulch and other ground cover is priced out separately. We may not price out rubber or straw where we know they do not have it. Trees we wrote the scope to include maintenance of trees to 8' for all, not just drive lanes. Pruning is maintained as needed. RMs to dictate how many they think we would need to do to price them out. Spoke with Matt Alley, Ashley Thibodeaux and Dan Shafer. Ted and Matt were on to help answer scope questions.  
07-11-2022 Meeting LandSnow     Vince met with Bryan Futscher and Michael Jammes to review their market's pricing. Discussed minimums to get a provider out per DM. Vince to send out once the sheet is filled out for feedback.  
07-11-2022 Meeting LandSnow     Met with Jason Thorworth, Andy Krumm, Steve Fry, Troy Dean, Jim Rubino, Ted and Matt to review pricing. Comparison formula around snow needs to be revised per Jason. We'll need to focus on our pricing data of what we're paying and what we're billing.  
07-11-2022 Pricing Strategy       Kroger- Vince is pulling in model projected cost and then will pull in incumbent pricing with margin for a comparison.  
07-11-2022 SOW Land     Kroger- palms are not in scope per Matt/Ted. We wrote in the Kroger scope to maintain trees to 8' across the property. Pruning is maintained as needed, so we determine frequency in our pricing.  
07-07-2022 Action - Complete       Ask the Field if they have any USM pricing  
07-07-2022 Action - Complete       Work w/ Matt Moak on a volume discount around maintaining our book of business and then on growth  
07-07-2022 Action - Complete       Joe to ask in Coupa about supply chain discounts  
07-07-2022 Pricing Strategy       Per Clay- we're receiving a lot of non-routine work in WA, VA, MD and NJ right now and should target those states.  
07-07-2022 Pricing Strategy       WAG- Scope has not changed much. We should take prior RFP submitted and factor in inflationary %. Review with the Field on Tues. 7/12.  
07-07-2022 Pricing Strategy Lot     Kroger- for lot sweeping we will aim at 20% margin. Will increase those locations we need to and will decrease some where we're making high margin.  
07-05-2022 Risk       Potential loss of revenue from the Kroger account in CA, OR, WA, AZ,KS, NE and Houston. Identify what that number is up front. We will let the Field know how those areas could be impacted with a loss.
07-05-2022 Comparison Account       WAG- CVS. Mulch is IN SCOPE for CVS though. Kroger- Kohl's is the closest we can compare to, but Matt wants to review our data from the past 12-24 months.  
07-05-2022 Meeting       Round 2 kickoff call notes- Met with Matt, Mark, Clay, Sherri, Gabe and Vince. Per Matt, Sondra connected with Keith (Kroger) on Friday. Need that feedback. WAG has been very quiet. Round 2 is due by 7/15 by 5 PM. Documents were updated in Coupa but the Walgreens scope is missing. We asked for that. Vince and Gabe to have pricing models complete before Mon. 7/11. We'll meet with the Field then to review pricing. Meeting with Sondra will be Wed. 7/13. Submitting Fri. 7/15.  
07-05-2022 SOW       SOW- scopes in the bid sheet is good news for us. Kroger did take our recommendations for mow frequencies. Matt wrote all the individualized scopes listed. We are missing the Walgreens scope, but we asked the question in Coupa and expect it to be uploaded any minute now.  
07-05-2022 Pricing Strategy       We'll need to make adjustments to correct low margin locations and to account for inflation. Matt anticipates Kroger to allow ESS Managers make their own decisions for this RFP. We need to formulate seasonal pricing for Kroger because we sold them on it.  
06-23-2022 SOW       Kroger- we should see increased mow frequencies based around Kroger wanting to enhance their properties. Will need to be cautious to not price ourselves out.- Bid reflects they took our recommendations  
05-18-2022 Risk       We price in a set number of prunings occasionally that bites us if we undershoot that because the scope reads we maintain this for the year - per Matt  
05-12-2022 Decision       WAG- Field is confident if we are ~70% complete for Walgreens specs and to make assumptions on the averages per location for pricing.  
05-09-2022 Action - Complete       WAG- Austin to reach out to customer (Carol and maybe Mark) to obtain a list of landlord locations for the country.  
05-09-2022 General Note       WAG- met with Clay, Austin and Gabe. Gabe took the Walgreens active list versus the site list they and did a V-lookup to identify landlord locations from our incumbent sites. Austin will also reach out to Carol to see of she can send us a list of landlord locations. If she says no, he'll reach out to Mark. Only 5 of the site list were identified as landlord sites.  
05-09-2022 Pricing Strategy       WAG- 2021 fiscal land revenue was $10.4MM per Clay (included non-routine). Removed ~$2MM from one-time TX snow work.  
05-09-2022 Decision       BBBY- Per Greg, we are not bidding on Bed, Bath & Beyond. The customer does not want to be involved in this RFP. We will log the opportunity/buying centers in Salesforce.  
05-05-2022 Pricing Strategy       Kroger- Feedback Matt has received from the Ops side said to not underbid these based on scope. They will hold vendors to the scope because they want their properties to look better. Discussed pricing in a "buffer" into our pricing.  
05-04-2022 Risk       Kroger- Matt heard the primary contact with RPA (Michael Keyes) is leaving. We need to identify who they will replace him with. Not sure if he is leaving this week or next or if it will cause any delays in this RFP. If Keith replaces him, it would be good for us per Matt. He's historically always coached us where needed. Matt is working on building out a model based on frequencies he thinks they'll look at. New contact is a fan of DMG
05-04-2022 Pricing Strategy       WAG- Clay met with the Field while they were in town and they really wanted to go after some additional states where they think we could easily cover with providers. They mentioned IA, NJ, KS & UT. Specs would be challenging, but we would have to bid those based around minimums and work closely with the Field.  
05-04-2022 General Note       WAG- Clay has not heard from the RPA group at all. He plans to reach out to see if there's any updates from them.  
05-02-2022 Risk       WAG- We've identified locations where the Field is putting in 3+ hours for mowing a Walgreens property. We'll need to go  off their minimums for those locations. TX had the most. Field locations are 3x higher for turf mowing compared to SiteRecon and the PI Team. We need to take minimums and look at averages. We also plan to review the most expensive locations to make sure the specs are true and not overstated.
04-28-2022 General Note       Clay spoke with WAG and BBBY decision makers at Connex, but it appeared Operations is very removed from this. Very possible all 3 could do their own RFPs after this and RPA could just be collecting pricing.  
04-20-2022 Competitor Battle Card       Kroger- Federal Maintenance in Houston is a self-performer Matt is worried about taking business from us  
04-20-2022 Competitor Battle Card Pressure Washing     Kroger- Romac is a provider we work with that also works direct in UT and NV for PW.  
04-20-2022 Lever       Volume Based Discount - Bid round 1 for BBBY, WAGs and Kroger to receive a discounts based on volume awarded
  
04-18-2022 General Note       Opportunity size from Matt and Clay's Salesforce numbers: Kroger: $56,500,000. Walgreens:  
04-15-2022 General Note       Round 1 due: Mon. 4/18 by noon
Kroger Distribution Center Specs (~100 locations): Due Fri. 5/13
BBBY Specs (~900 locations): Due Fri. 5/13
Round 2 due: Wed. 5/18 (subject to change)		  
04-14-2022 Competitor Battle Card       WAG- USM out of Norristown, PA is a current vendor for Walgreens and they have not been performing as of recent.  
04-14-2022 Action - Complete       Send WI WAG store spec list to be validated by the Field to Steve Fry per Clay and Jason  
04-14-2022 Competitor Battle Card       Kellermeyer Building Services, LLC (KBS) out of PA. Louise Williams (Sales Support Manager) was on the kickoff call. Walgreens and a Kroger vendor.  
04-14-2022 Risk       Risk of the bid sheet asking for line item pricing for the nation and for each logo for Round 1. Cannot price too low because of the size of Kroger, but that price is too high for Walgreens & BBBY.  
04-14-2022 General Note       Pricing Review w/ Field VPs:

- Fact checked vs. current pricing for each size and Matt made some increases. Matt to send to Field VPs for review after this.
- Will need to change tree trimming pricing once we receive scope
- Will need to increase pricing to go in higher in the first round and come down for round 2.
- Previous RPA RFP feedback for floorcare was them sharing the lowest price for each state and category.
- Sweeping absolute minimum to get a provider there is $35. Seeing $2 per minute from providers per John G.
- Send WI WAG store spec list to be validated by the Field to Steve Fry per Clay and Jason		  
04-14-2022 Pricing Strategy Lot     Sweeping absolute minimum to get a provider there is $35  
04-14-2022 Agenda       Field meeting Agenda-

- Run through the bid sheet with them to make sure we're in-line with pricing
- Confirm TX mow specs. Seems overstated.		  
04-14-2022 Competitor Battle Card       Encompass out of FL. Stacy McConnell (Account Executive) was on the kickoff call.  
04-14-2022 Competitor Battle Card Snow     North East Winds Snow, LLC out of MA. Snow vendor. Lee Reinhold (President and Founder) was on the kickoff call.  
04-14-2022 Competitor Battle Card       Competitors on the kickoff call:
Joe Ricciardi (Could not identify)
Lee Reinhold (President and Founder of North East Winds Snow, LLC)
Lori Monroe (Could not identify)
Louise Williams (Sales Support Manager at KBS- Kellermeyer Building Services, LLC in PA)
Stacy McConnell (Account Executive at Encompass based out of FL)		  
04-14-2022 Lever       We determine store size of S, M, L, XL, XXL, XXXL and move border sites up or down to benefit us  
04-14-2022 SOW       The Kroger DC's do not have a standard SOW and square footages are not known for all of them.  We're asking bidders to provide pricing based on the same level of provided information to allow to comparison and discussion.  Decision to award/not-award Kroger DC's will be made at a later point and time.  Decisions on who to include in those conversations will be made based on this RFP.   
04-14-2022 Pricing Strategy       The Kroger DC's do not have a standard SOW and square footages are not known for all of them.  We're asking bidders to provide pricing based on the same level of provided information to allow to comparison and discussion.  Decision to award/not-award Kroger DC's will be made at a later point and time.  Decisions on who to include in those conversations will be made based on this RFP.   
04-13-2022 General Note       Greg spoke to Arden Costen – New Director of Facilties at Bed Bath.  They made a deal with Kroger that they will have an area in the store to sell their product in turn they had to get in this RFP and have to make some vendor hires from it.  So he is being forced to use the vendors chosen.  He knew snow land and a few other services were on there but I will meet with him in a few weeks in CA to get more.  Decisions are being made in May.  
04-11-2022 Risk       WAG- John G's region validated property specs for 18/300 locations (6%). We'll need to fallback on A-B-C specs if we do not trust what the PI team has in CRM. Anything we did not have specs on we took averages for.
04-11-2022 Action - Complete       Field to assist with some of the per hour/service items we do not have data out for. Items not included on the district rate card.  
Result Pages:  1  2    
Postmortems
 
Date Modified
Question
Answer
Action to What We Learned
 
08-02-2022 03:26 PM How do you feel post submission? Clay- feels good. Thinks we worked well together. Called out the Misc. Material pricing that we all could have tracked better to make sure rates were in our sheet before Friday when due.  
08-02-2022 03:13 PM Are we getting in front of the customer since submitting? Clay- yes, he is speaking with procurement every single day.

Mark- customer asked for a breakdown of spend per site for snow. Problem is 1-year cannot give them what they can expect for every year since last year's pricing is dictated around the weather. A better way to view it would be aorund a 30-year average with our pricing.		  
08-02-2022 03:12 PM Do we think WAG will be surprised in analyzing the bid sheet that mostly looks like a Kroger form? We feel there may be some risk there in the bid sheet itself will lead to an increase in their per service price. Vendors may need to protect themselves as the customer makes any changes around frequencies they asked for vs. what we're currently doing.  
08-02-2022 03:15 PM Did we see the format of the bid sheet coming our way? From the Kroger standpoint, no because the personnel all changed during this RFP. Some continuity issues with who was running this RFP.
Ted- He sees a risk around how they asked for pricing for PW and Window Washing, we identified open checkbook now and that will change. Pricing is cheaper scheduled and routine vs. one-off and one event pricing.		  
08-02-2022 03:20 PM Any thoughts or feedback around how we reviewed the bid sheet or pricing models? Ted- He feels they got involved a little later than they would have liked. Matt was involved from the beginning then we brought Mark and Ted in late since Matt is transitioning off that team.
Clay- Wants to be more involved with team decision price points.		  
08-02-2022 03:21 PM What feedback did we hear from the Field? For Kroger, Mark heard from some Field members around the little amount of time they had to review pricing for Kroger. We should start getting with the Field now for Rd 3 and what we need from them.  
08-02-2022 03:32 PM Any other callouts? Concern around the RFP Team's bandwidth. Prioritization around multiple RFPs going on at the same time. More dedicated resources would help us all around this.
- Resource concern around next Round and when Ted, Mark and Vince will be on PTO.		  
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